Thank you for choosing colombianjeanswholesale.com. We want to ensure that you are completely satisfied with your purchase. If for any reason you are not, we are here to assist you with our returns and exchanges policy.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Returns must be initiated within 15 days after the delivery is shown as "delivered."
To submit a return for exchange, please click on the following link and follow the instructions provided.
- We do not issue refunds. However, you can exchange your order for a different style, size, or brand within 15 days after the delivery is shown as "delivered."
To submit an exchange request, please click on the following link and follow the instructions provided.
- Instead of refunds, we issue store credit in the form of a gift card, which doesn't have an expiration date. You can use this store credit for future purchases on our website.
- Please note that customers are responsible for paying both ways for shipping costs associated with returns and exchanges.
If you have any questions or need further assistance, please feel free to contact our customer support or call us at 201-381-0616. We are here to help you and provide the information you need.
Thank you for choosing colombianjeanswholesale.com. We value your satisfaction and are committed to ensuring your shopping experience is a positive one.