Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 2-5 business days to arrive. Overseas deliveries can take anywhere from 7-20 days. Delivery details will be provided in your confirmation email.

We shipped all orders using USPS for domestic and international orders.

Product

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We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Other

You can contact us through our contact page! We will be happy to assist you.

Orders

Unfortunately ColombianJeansWholesale.com is unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by ColombianJeansWholesale.com

For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

If you're missing part of your order, it's possible it could have been sent in more than one parcel. If this is the case, you will have received one dispatch email per parcel. This is likely to be the case if your order is quite large.

Please also check the invoice inside your parcel bag. This will detail which items should be in the parcel.

If you have only been sent one dispatch email and haven’t received all of your items please contact us ASAP. 

We’ve got you covered! We accept the majority of payment methods:

You can be assured that shopping with ColombianJeansWholesale.com is safe! We’re a member of "Verified by Visa" and "Secure by MasterCard", providing additional security when using your payment cards online. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

Once you have placed an order you will shortly receive a confirmation email. To ensure that this goes into your inbox please add support@jdcolfashion.com to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email please contact us

To make sure you receive your new ASAP, we'll start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel or edit it.
If something additional is needed asap such as a different size or color, please place a new order for this and return the unwanted items back to us.

Customer support

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(201)754-4420

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